Product FAQ'S
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How do I care for my jewelry?
Because your jewelry is made from old recycled automobiles, it has the potential to rust and scratch, and it's possible that the paint may wear off (especially rings). Your jewelry has been cleaned and sealed, but as no sealer is permanent, you may want to reseal it yourself every so often. Carnauba wax is great for resealing and polishing. If rust develops on your jewelry, simply buff it off then apply wax to the cleaned area.
We do not recommend showering, swimming, or sleeping with your jewelry on.
Like most jewelry, wear and tear is inevitable, and with time, it will develop new character and patina. After all, the piece you're wearing may be as much as 70 years old!
Please feel free to contact us with any questions or concerns.
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How and when will my order ship?
All orders are shipped using USPS Advantage mail. Your purchase will be shipped within 1-7 days from the date of purchase and you will receive tracking information via email once your order is shipped.
If expedited shipping is needed please contact us in advance of placing your order to see if we can arrange for a special delivery. Additional charges will apply.
All orders arrive packaged in a gift box and include a card stating the specific cars the jewelry was made from. If you have a special request for packaging or would like a note included, please let us know, we're happy to help.
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What is your policy on returns/exchanges?
We stand by everything we make. We want our customers to love their Joyride Jewelry! If you are unhappy with your purchase, we'd be glad to accept an item for an exchange or a refund within 10 days of the purchase.
- All jewelry must be in the original condition.
- Customers are responsible for return shipping costs.
- Refunds are issued in the original form of payment for the purchase price, less original shipping charges.
- You will receive a confirmation email when your refund has been processed.
Please keep in mind that your jewelry is made from old car parts and retains its original paint so slight variations and "defects" such as scratches and chipped paint are likely to occur. We DO want you to be thrilled with your purchase so please contact us with any concerns you may have so that we can work together to make sure you're happy.