Refund policy
Return & Refund Policy
We stand by everything we make—because we make it with heart. Each Joyride Jewelry piece is handcrafted from salvaged car parts and built to last, but more importantly, we want you to love what you receive.
Returns & Exchanges
If you're not totally in love with your purchase, no worries. We accept returns and exchanges within 10 days of delivery.
To be eligible:
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The item must be unused and in its original condition
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You’ll need the order number or proof of purchase
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Custom or made-to-order pieces are final sale
To initiate a return or exchange, just email us at pyper@joyridejewelry.com with your order details and we’ll walk you through the next steps.
A Note About Materials
Our jewelry is made from real, salvaged car parts—so expect original paint, slight imperfections, and a little character in every piece. Scratches, nicks, and wear from the road are part of the story, not a flaw. These are not considered defects, but rather part of the unique charm of Joyride Jewelry.
Refunds
Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed to your original method of payment. Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.
Shipping Costs
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Return shipping is the customer’s responsibility
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We recommend using a trackable shipping service—we can't refund items we don’t receive
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Original shipping costs are non-refundable (unless we made a mistake on our end)
Need Help?
We’re always happy to work with you—if something’s off or you’re just unsure, reach out. We’ll do our best to make it right.
Thanks for riding with us and giving these rescued relics a second life.
—Joyride